Terms & Conditions
Last Updated: May 25, 2026
By creating an account or using PetPro99, you agree to these Terms & Conditions. If you do not agree, please do not use the platform.
1. Eligibility
You must be at least 18 years old or have parental/legal guardian permission to use this platform.
2. User Accounts
Users are responsible for:
- Maintaining account security
- Keeping login credentials confidential
- Providing accurate information
- All activity under their account
We reserve the right to suspend or terminate accounts violating platform rules.
3. User Content
Users may upload:
- Website links
- Social media links
- Online shop links
- Images and profile content
- Pet related content
Users confirm they own or have rights to all submitted content.
4. External Links
PetPro99 is not responsible for third party websites, services, or external content. Users access external links at their own risk.
5. Veterinary Disclaimer
Content provided on PetPro99 is informational only and does not replace professional veterinary advice or treatment.
6. Payments & Subscriptions
Paid subscriptions or memberships may renew automatically unless cancelled before renewal dates. Pricing and features may change at any time.
7. Intellectual Property
All branding, designs, software, graphics, and platform content remain property of PetPro99 unless otherwise stated.
8. Acceptable Use
Users may not:
- Upload harmful software
- Use the platform illegally
- Harass other users
- Spam or scam others
- Impersonate people or businesses
9. Limitation of Liability
PetPro99 is provided "as is" without warranties of any kind. We are not liable for indirect damages, data loss, interruptions, or third party actions.
10. Changes To Terms
We may update these Terms at any time. Continued use of the platform means acceptance of updated Terms.
Privacy Policy
PetPro99 respects your privacy and protects your personal information.
Information We Collect
- Name
- Email address
- Phone number
- Billing details
- Social media links
- Website/shop links
- Device/browser data
- Analytics and usage data
How We Use Information
- Provide services
- Improve user experience
- Process payments
- Maintain security
- Prevent fraud
- Communicate updates
Cookies
We may use cookies and tracking technologies to improve functionality and performance.
Third Party Services
We may use external providers for:
- Payments
- Hosting
- Analytics
- Customer support
Data Security
We implement reasonable security measures, though no platform can guarantee absolute security.
Disclaimer
All information on PetPro99 is provided for informational purposes only.
We do not provide veterinary diagnoses or medical treatment advice. Always consult a licensed veterinarian regarding pet health concerns.
We are not responsible for user generated content or third party links.
Refund Policy
Subscription or membership payments may renew automatically unless cancelled.
Refund Eligibility
Refunds may be considered for:
- Duplicate charges
- Technical errors
- Legal requirements
Non Refundable Situations
- Partial usage
- Failure to cancel before renewal
- Violation related suspensions
- Change of mind
Community Guidelines
Respect Others
Users must not bully, threaten, harass, or discriminate against others.
Prohibited Content
- Illegal content
- Spam or scams
- Malware
- Abusive content
- Explicit material
- False information
Pet Safety
Content promoting animal abuse, neglect, or harmful treatment practices is strictly prohibited.
Enforcement
Violations may result in:
- Warnings
- Content removal
- Suspension
- Permanent bans
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